McGaugh's Delivery
We understand how important it is that we meet your delivery expectations. That's why we focus on delivering high quality garden furniture with our drivers
Before Placing Your Order
Step 1 – Check Measurements
We always advise you to check the dimensions of each product in the ‘About this Product’ section of the product. Please do not hesitate to contact us for any additional information you may need.
Step 2 – Check the Location and the Path to the Location
Using the online measurements, check will the selected product fit in your desired location? Will you have to move any existing items etc. Will the boxed item fit through side gates etc?
Ensure the location is accessible for our delivery drivers on the day of delivery. It is solely the responsibility of the customer to transport the goods over or through any obstacles.
Delivery Information & Options
Please Note: We do not offer in-store collections for any of our products.Check out the details below to discover our delivery options currently available to our customers.
Parcel Delivery
An Post is our delivery partner for smaller items like giftware and accessories. This option is free for orders over €75, and €10 for orders below this threshold and takes 3-7 working days.
McGaughs Delivery
Larger & Fragile Items
Larger, heavier or more fragile items can be delivered locally using our own delivery service. This allows us to take extra care when transporting furniture and delicate pieces.
Furniture Delivery
Furniture can be delivered using our own service, depending on your location. Delivery times and costs will vary depending on the distance, as well as the size and weight of the item.
Delivery charges are based on your location and the size and weight of your items.
Have You got A QUESTION ?
Want to know if we deliver to your area? Please contact our customer service team at 091 755330 or email us on info@mcgaughs.com for any additional information
How can we help?
Do you have a question ?
How long will delivery take?
Answer : This depends on the delivery method you have chosen.
All delivery timeframes are estimated and in working days. Once your time slot is confirmed you will be notified in advance – we would never recommend taking time off to receive your delivery until the courier has booked you in.
What happens if I'm not in?
Answer : If our driver cannot contact you on the number provided on your order or fails to gain access to your delivery address on the day then your delivery will be rescheduled for the next available day.
This rescheduling will incur a cost depending on the courier method which will be applied to your order.
All our deliveries are made to the front of the property subject to accessibility.
Palletised deliveries are advised as "kerbside" meaning the goods will be left kerbside at the front of the property.
What happens to the packaging?
Answer: We do not offer a packaging removal or assembly service. It is the sole responsibility of the customer to dispose of the packaging that your goods are delivered in accordingly
How do I place an order?
Answer:You can place your order online or for items not suitable for an post, contact our friendly customer support team to take your order over the phone.
Can I modify my order after it is placed?
Answer: You have the flexibility to modify your order within the initial 48 hrs. We highly advise reaching out to our friendly customer service team promptly to facilitate any necessary alterations to your order prior to the fulfillment and delivery process.
Can the driver come in and assemble?
Answer : Unfortunately not, as we offer a contactless delivery service.
We do offer an assembly service for an additional charge on BBQs and furniture, however please note this can delay your other.
